Why are my tasks "Sleeping?"
There are two main reasons why tasks show as Sleeping on your task list.
Some of our tasks, most commonly phone surveys, operate on a schedule, so that Fives are calling when the businesses are likely to be open. For the off-hours, those tasks will appear as 'Sleeping.'
The other reason is if you have taken a Qualifier but didn't pass, you'll often have another chance in 48 hours. In the meantime, it will appear as 'Sleeping.'